Frequently Asked Questions

Is it really windproof?

Yes! The electrode cannot be extinguished with wind. You could take it into a hurricane and it would still light. 

When will it arrive at my house?

If you chose standard free shipping, your order will typically arrive within 3-5 business days. We typically ship all orders the same day if they are placed before 3:00 PM CPT.  At the very latest, your order will ship next-day.

How long does the charge last?

On a full charge, and with regular use, the Electrode lasts up to 1-2 weeks with regular use without needing a recharge. Typically, a full charge lasts for about 100 starts.

Can I charge it with any USB cable?

Yes! Any Micro USB charging cable will work to charge the Electrode. 

How long does it take to charge?

The Electrode takes approximately 1.5 hours to fully charge.